EXCHANGE + RETURN POLICIES
We gladly accept returns and exchanges (with a few limitations). Please refer to the guidelines below to determine whether your purchase qualifies for a return and/or exchange.
- All original manufacturer warranties also apply to items purchased from the Little Bipsy website.
- Our exchange policy is limited to 30 days within purchase. If 30 days have passed since the date of your purchase, the return/exchange will not be honored.
- To be eligible for return/exchange, applicable items must be unworn/unused with original tags and/or packaging (for larger items).
- All “Clearance” and “Marked Down” items are FINAL SALE and not applicable for return and/or exchange.
- Please refer to our sizing chart prior to purchasing SALE items. We are not responsible for incorrect sizing once order has been processed.
- Eligible items may only be exchanged for the same item ONLY! If the item is unavailable in the shop for an exchange, a store credit will be provided instead.
- International duties paid are non-refundable.
Submitting a Return/Exchange:
- To be eligible for a return/exchange, your item must be unused and in the same condition as was purchased.
- Your order must be within out 30 day period.
- Fill out above info to return or exchange items.
- International shipping rates are the responsibility of the customer.
If you received an item that is defective, please email a photo to firstname.lastname@example.org. Once we receive your email, you have two options:
- If we have the item in stock, we will send you a replacement ASAP
- If we are out of stock, we will send you shop credit
There is no need to send the defective item back to us. Please keep or donate.
Order Processing Time:
- Most items we carry in our shop are stocked and ready to ship.
- Your purchase will be shipped immediately following payment receipt and verification.
- Shipping processing time is approximately three to five business days.
- For International orders, shipping can take up to three weeks.
International Shipping: International shipping rates apply.
Shipping Methods: All purchases/orders are shipped with tracking provided.
Shipping Rates: U.S. shipping is ALWAYS FREE!
Shipping Upgrades: Shipping upgrade requests will be adjusted in proportion with available rates. If you would like to upgrade, please send your request via email to: email@example.com and we will do our best to accommodate your shipping needs.
Shipping Gift Orders: If you have a specific request for a gift order placed, please leave it in the “notes” section prior to placing your order. If we are sending it directly to the gift recipient, please make sure to provide the gift recipients address as the destination address. If you forgot to leave a specific request in the “notes” section, please send an email to firstname.lastname@example.org and refer to your purchase invoice number in the email subject line.
State Tax: Due to the volume of orders shipping to your state, and the individual state tax laws, we are required to charge state tax on all online orders shipped to your state. This tax collected is entirely paid to the appropriate state. Thank you for your understanding!
WASHINGTON - always have here!
For additional support or other questions, please send an email to: email@example.com